Job Title

      Customer Support Engineer

Responsibilities

  • Technical support relationship with major Korean customers.
  • Work as important member of world-wide Customer Support
    Team.
  • Investigate and solve customer problem report.
  • Escalations and communications with world-wide Customer
    Support Team.
  • Transition of development project to customer acceptance.
  • Validation of customer platforms, before commercial release,
    e.g. new mobile phones.
  • Customer visits to provide system support and interoperability tests.
  • Occasional visits to Europe and South East Asia region.
  • Advice and support for technical Sales Team.

Requirements

  • University software engineering degree or equivalent.
  • Strong verbal and written communication skills in English and
    Korean.
  • Experience with customer relationship.
  • Several years software engineering experience in most of the
    following areas.
  • Experience with embedded systems, operating systems or hardware interfacing, e.g. in C or assembler.
  • Experience with telecom software and mobile phone platforms
  • Experience in object-oriented software development, e.g. in
    C++ or Java.
  • Experience with Java Virtual Machines.
  • Experience with networking, WAP browsers, event handling,
    file systems, user interface
  • Experience with cross platform portability
  • Experience in high quality software engineering process.

Requirements

  • Software company
  • Status: Permanent
  • Salary: Nego
  • 위치: 서울
  • 제출서류: 영문 이력서 & 영문자기소개서 (MS-word file)

Contact point

☞ Email cindy@kimcom.co.kr Tel 02)3460-2479 / 6241-2479
서울 강남구 도곡동 467-18 현대비젼 21 923호
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