Job Title
|
Customer
Support Engineer
|
Responsibilities
|
- Technical
support relationship with major Korean customers.
- Work
as important member of world-wide Customer Support
Team.
- Investigate
and solve customer problem report.
- Escalations
and communications with world-wide Customer
Support Team.
- Transition
of development project to customer acceptance.
- Validation
of customer platforms, before commercial release,
e.g. new mobile phones.
- Customer
visits to provide system support and interoperability tests.
- Occasional
visits to Europe and South East Asia region.
- Advice
and support for technical Sales Team.
|
Requirements
|
- University
software engineering degree or equivalent.
- Strong
verbal and written communication skills in English and
Korean.
- Experience
with customer relationship.
- Several years software engineering experience in most of the
following
areas.
- Experience
with embedded systems, operating systems or hardware interfacing, e.g. in
C or assembler.
- Experience
with telecom software and mobile phone platforms
- Experience
in object-oriented software development, e.g. in
C++ or Java.
- Experience
with Java Virtual Machines.
- Experience
with networking, WAP browsers, event handling,
file systems, user
interface
- Experience
with cross platform portability
- Experience
in high quality software engineering process.
|
Requirements
|
- Software company
- Status:
Permanent
- Salary:
Nego
- 위치:
서울
- 제출서류:
영문 이력서 & 영문자기소개서 (MS-word file)
|
Contact point
|
☞ Email cindy@kimcom.co.kr Tel 02)3460-2479
/ 6241-2479 서울 강남구 도곡동 467-18 현대비젼
21 923호 (약도보기)
|